Empathy: Understanding what is said
Friday, January 29, 2010 at 10:21AM
It is one thing to feel compassion for another person or situation and quite another to be demonstrate empathy. I think we all can agree that we like to be listened to when we are speaking and even more important to be heard. Most of the time we are not looking for someone to solve the problem for us - we want to know that someone understands and more important that they care.












